Welcome to the KNACKFORWORDS.COM website terms and conditions. Please read through them carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Policy Statement regarding personal information provided by you.
Before placing an order, if you have any queries relating to these terms and conditions, please email us at enquiries@knackforwords.com We may change these terms from time to time without prior notice. Changes will apply to any subsequent orders received.
Once your order has been confirmed, you will not be able to make any changes.
Once your order has been confirmed, you will not be able to make any changes.
We currently offer two delivery options: Normal Postage and Registered Postage
Normal Postage: This mode of delivery is inclusive for all purchases. We will be mailling all packages by Singapore Post. This delivery option is only available for local (Singapore) delivery. All packages will be mailed 3-5 workings days after payment is verified. All packages are sent with our return address to prevent lost of mail. Do note that KNACKFORWORDS are not responsible for any lost mail via this delivery option.
All purchases should take 3-5 working days to arrive. However, deliveries are expected to be delayed during busy or festive seasons. If you do not receive your delivery within 6 working days, please contact our customer services division - see the Contact Us section.
Normal Postage: This mode of delivery is inclusive for all purchases. We will be mailling all packages by Singapore Post. This delivery option is only available for local (Singapore) delivery. All packages will be mailed 3-5 workings days after payment is verified. All packages are sent with our return address to prevent lost of mail. Do note that KNACKFORWORDS are not responsible for any lost mail via this delivery option.
All purchases should take 3-5 working days to arrive. However, deliveries are expected to be delayed during busy or festive seasons. If you do not receive your delivery within 6 working days, please contact our customer services division - see the Contact Us section.
Registered Postage: This mode of delivery comes with a Registered Article (RA) Number to tract the location of your package. For customers who opt for this mode of delivery, there is an additional cost of SGD2.25 for every order made. We will be mailling all packages by Singapore Post. Your order will be delivered to your doorstep personally by the postman. All packages will be mailed 3-5 working days after payment is verified.
All orders should take 3-5 working days. However, deliveries are expected to be delayed during busy or festive seasons. If you have not received your delivery within 6 working days, please contact our customer services division - see the Contact Us section.
There is strictly no refunds for any products bought from us. We only do an exchange for mismatch of sizes. Return products must be in saleable condition and pre-washed state. Do note that exchange of products must be done within 7 days after package has been mailed. For exchange, please contact our customer services division - see the Contact Us section.
We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.
All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible. All products are modeled by Victor and Melvin.
Victor - (Topman S, Size 28)
Melvin - (Topman M, Size 30)
All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible. All products are modeled by Victor and Melvin.
Victor - (Topman S, Size 28)
Melvin - (Topman M, Size 30)
We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.
Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.
When you place an order on our website, an invoice will be sent to your email. Please make payment accordingly within 48 hours after invoice is sent to you. Once payment is verified, we will email you again and your package will be in the process of being mailed.
Once you have checked out and your order has been confirmed you will not be able to make any changes to your order so please make sure that everything is correct before clicking the confirm button.
We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:
The product ordered being unavailable from stock
Our inability to obtain authorisation of payment
The identification of an error within the product information, including price or promotion
If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time.
We are committed to maintaining your privacy. Our privacy policy statement is given below. If we make changes to this policy, we will notify you by updating this statement on our Website.
What information do we collect?
We ask for your name, telephone number, home address and email address. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests.
We ask for your name, telephone number, home address and email address. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests.
What the data will be used for?
Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. We may also send you from time to time (by email or post) information about products and services and details of promotions and special offers from KNACKFORWORDS.
Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. We may also send you from time to time (by email or post) information about products and services and details of promotions and special offers from KNACKFORWORDS.
If your query relates to an order or feedback regarding this site then click here or call us at +65 81333690 between 9am and 9pm (GMT/BST) week days, or between 8am and 7pm at the weekend.
